Privacy Policy for Our Travel & Visitor Information Services

This Privacy Policy explains how our service, which assists with obtaining the CH vignette for travel in Switzerland, collects, uses, and protects personal data. We are committed to safeguarding the privacy of our users and ensuring compliance with applicable data protection laws, including the GDPR.

1. Information We Collect

We collect various types of information in connection with the services we provide, which primarily involve facilitating the acquisition of the digital CH vignette.

Information You Provide Directly to Us:

• Contact Details: Such as your name, email address, and phone number when you make an inquiry or use our services.
• Vehicle Information: Specifically, your license plate number, which is essential for the digital vignette activation.
• Payment Information: Details necessary to process transactions, though actual payment processing is often handled by third-party providers. We do not store full credit card details on our servers.
• Correspondence: Information you provide when you communicate with us through email or other channels.

Information Collected Automatically:

• Usage Data: Information about how you access and use our online platform, such as IP addresses, browser types, and pages viewed, to improve our service.
• Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your experience, analyze trends, and administer the website.

2. How We Use Your Information

We use the collected information for the following purposes:

• To Provide Our Services: To process your requests for CH vignettes and facilitate their activation. This includes using your license plate number to register the digital vignette.
• To Communicate With You: To send confirmations, updates, and respond to your inquiries.
• To Improve Our Services: To understand how users interact with our platform and enhance its functionality and user experience.
• For Security and Fraud Prevention: To protect our platform and users from fraudulent or unauthorized activities.
• To Comply with Legal Obligations: To fulfill any legal or regulatory requirements.

3. Sharing Your Information

We do not sell or rent your personal data to third parties. We may share your information in the following limited circumstances:

• With Service Providers: We may share data with trusted third-party service providers who assist us in operating our website, conducting our business, or providing services to you (e.g., payment processors, analytics providers). These parties are obligated to keep your information confidential and use it only for the purposes for which we disclose it to them.
• For Legal Reasons: If required by law, court order, or governmental regulation, or if we believe such action is necessary to comply with legal processes, protect our rights or property, or ensure the safety of our users or the public.
• In Case of Business Transfer: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal data may be transferred as part of that transaction.

4. Data Security

We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. These measures include encryption and secure server infrastructure. However, no method of transmission over the Internet or method of electronic storage is 100% secure.

5. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. Once your data is no longer needed, we will securely delete or anonymize it.

6. Your Data Protection Rights (GDPR)

If you are an individual in the European Economic Area (EEA) or Switzerland, you have certain data protection rights:

• The Right to Access: You have the right to request copies of your personal data.
• The Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or incomplete.
• The Right to Erasure: You have the right to request that we erase your personal data, under certain conditions.
• The Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
• The Right to Object to Processing: You have the right to object to our processing of your personal data, under certain conditions.
• The Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
• The Right to Withdraw Consent: Where we rely on your consent to process your personal information, you have the right to withdraw that consent at any time.

To exercise any of these rights, please contact us using the contact details provided below.

7. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We encourage you to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

8. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Technikumstrasse 12

8400 Winterthur

Switzerland